Shipping Information & Return Policy
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Shipping Rates and Policies

SHIPPING

We ship all packages USPS unless you contact us.  Shipping is figured automatically when you check out.  Current ship time is approximately 48 hrs. If you prefer a different shipping option, please feel free to contact us and we will try to accomodate you. 


RETURNS

Items can be returned for exchange only.  If you prefer a different scent, you must pay for postage. If you receive an item broken, contact us within 72 hours.  We will gladly replace it and provide you with a number to return it with.   
We want you to be completely satisfied, so if you have any problems or questions at all, please let us know. 
Mail return package to:  Scent of Soy Candles    1203 S. Livingston     Bloomington, IL  61701

Write to:  LYTY Enterprises, Inc  P.O. Box 3   Lyons, GA  30436

Call:  1-866-478-2051 and leave a detailed message.  I will get back to you as quickly as possible.

Fax:   1-866-479-1213

Email:  help@scentofsoycandles.com - I will need you to provide date of order, items ordered, your name and contact information for you.

Please contact us within 72 hours of the receipt of your purchase.  We will do everything in our power to have a great relationship with you. 

 

LYTY Enterprises, Inc.
customerservice@scentofsoycandles.com
Toll Free Number: 866-478-2051
Fax Number: 866-479-1213